Contact Us
DELIVERY ISSUES
For all inquiries, please contact us by email or online chat. For email support, email us at:
For Live Chat, please click on the chat icon at the bottom right corner of our website.
HOURS
Monday to Friday
9:00 am - 6:00 pm ET
Replies are typically within 24 business hours. Be sure to look for emails (including your spam folder) originating from support@paw.com.
TOLL FREE
1 (800) 607-1865
When calling please be prepared to provide your email, full name, order number, and question. All phone messages will be automatically transcribed into an online email support case and responses will be sent via email.
CUSTOMER SUPPORT
BUSINESS INQUIRIES:
WHOLESALE / RESELLER INQUIRIES
CORPORATE LOCATION:
701 North Andrews Ave
Fort Lauderdale, FL 33311