PAW.COM COOKIES AND TRACKING

 

Last updated: August 1, 2021

 

Treat a Dog, LLC (D/B/A Paw.com) and its subsidiary companies, including the businesses operating under the Paw.com brands ("Paw.com", "we", "our" or "us") and those of our websites, applications, emails and other communications that link to or reference this policy (the "Services"), along with advertisers, advertising companies, consumer data companies and service providers, use a variety of technologies to learn more about how people use the Services. You can find out more about these technologies and how to control them in the information below. This Cookies Notice forms part of the Privacy Policy , and if some of the terms used in here aren't defined here, you may find definitions for them in the Privacy Policy.

 

NOTICE OF ARBITRATION PROVISIONS: Your use of the Services is subject to binding individual arbitration of any disputes which may arise, as provided in the Terms and Policies**. Please read the arbitration provisions carefully and do not purchase tickets from Paw.com or otherwise use our Services if you are unwilling to arbitrate any disputes you may have with us as provided below.**

 

 

Table of Contents

  1. WHAT ARE COOKIES AND HOW ARE THEY USED?
  2. COOKIE MANAGEMENT
  3. CONTACT US
  4. CHANGES TO THIS NOTICE

 

 

1. WHAT ARE COOKIES AND HOW ARE THEY USED?

 

Like many companies, we use cookies (small text files placed on your computer or device) and other tracking technologies on the Services (referred to together from this point forward as "Cookies", unless otherwise stated) including HTTP cookies, HTML5 and Flash local storage/ flash cookies, web beacons/GIFs, embedded scripts, ETags/cache browsers, and software development kits.

 

 

First party Cookies

 

First party Cookies are placed by us (including through the use of third-party service providers) and are used to allow you to use the Services and their features and to assist in analytics activities.

 

 

Third party Cookies

 

Certain third parties may place their Cookies on your device and use them to recognize your device when you visit the Services and when you visit other websites or services. These third parties collect and use this information pursuant to their own privacy policies. Third party Cookies enable certain features or functionalities and advertising to be provided on the Services.

 

 

The Services use the following types of first and third-party Cookies for these purposes:

 

  • Strictly Necessary Cookies: These Cookies are required for Service functionality, such as system administration and performance, to assist with fraud deterrence and security, and to enable purchasing capabilities. Because these Cookies are necessary, if you refuse them it will impact the functionality of the Services.
  • Information Storage and Access: These Cookies allow us and our analytic and advertising providers and associates to store and access information on the device, such as device identifiers.
  • Measurement and Analytics: These Cookies collect data regarding your usage of our Services and other services, apply market research to generate audiences, and measure the delivery and effectiveness of content and advertising. We and third parties with whom we work use these Cookies to perform analytics, to improve content and user experience, to develop new products and services, and for statistical purposes. They are also used to recognize you and provide further insights across platforms and devices for the above purposes.
  • Personalization Cookies: These Cookies enable the Services to provide certain features such as determining if you are a first-time visitor, remembering choices you have made (such as theaters or places in which you have previously expressed an interest), and assisting you with logging in following registration, including across platforms and devices and placing orders online. Data collected can also be used to select and deliver personalized content to you. These Cookies also allow your device to receive and send information, so you can see and interact with ads and content.
    • Content Selection and Delivery Cookies: Data collected under this category can also be used to select and deliver personalized content, such as news articles and videos.
    • Ad Selection and Delivery Cookies: These Cookies are used to collect data about your browsing habits, your use of the Services and other services, your preferences, and your interaction with advertisements across platforms and devices in order to deliver content, including advertisements relevant to your interests. Third party sites and services also use these Cookies to deliver content, including advertisements relevant to your interests on the Services and third-party services. If you reject these Cookies, you may see contextual advertising that may be less relevant to you.
  • Social Media Cookies: These Cookies are set by social media services on the Services to enable you to share our content with your friends and networks. These Cookies can track your online activity across the Services and other services and may impact the content and messages you see on other services you visit.

 

 

We and third parties may associate Measurement and Analytics Cookies, Personalization Cookies, Content Selection and Delivery Cookies, Ad Selection and Delivery Cookies, and Social Media Cookies with other information we have about you.

 

 

2. COOKIE MANAGEMENT

 

Depending on where you live, you may be able to adjust your Cookie preferences at any time via the "Cookie Settings" link in the footer of relevant websites. You can also use the following methods to manage Cookies. In order to do so, you must take such steps on each browser or device that you use. If you replace, change or upgrade your browser or device, or if you delete your Cookies, you may need to use these opt-out tools again. As some Cookie-management solutions also rely on Cookies, please adjust your browser Cookie settings carefully, following the relevant instructions below.

Browser Controls:

You may be able to disable and manage some Cookies through your browser settings. If you use multiple browsers on your device, you will need to manage your settings for each. Please click on any of the below browser links for instructions:

 

 

 

If the browser you use is not listed above, please refer to your browser's help menu for information on how to manage Cookies. Please be aware that disabling cookies will not disable other analytics tools we may use to collect information about you or your use of our Services.

 

 

Analytics Provider Opt-Outs:

To disable analytics Cookies you may use the browser controls discussed above, or for some of our providers, you may use their individual opt-out mechanisms:

 

The above is an example of an analytics provider and this is not an exhaustive list. We are not responsible for the effectiveness of any provider's opt out mechanisms.

 

 

Flash Local Storage:

These Cookies are also known as local shared objects and may be used to store your preferences or display content by us, advertisers and other third-parties. Flash Cookies need to be deleted in the storage section of your Flash Player Settings Manager.

 

 

Interest-Based Advertising:

Most third-party advertisers offer a way to opt-out of their interest-based advertising. For more information or to opt-out of receiving interest-based advertising from participating third party advertisers, depending on your country of residence, please visit:

 

 

You can also opt out of some of the advertising providers we use by visiting their opt-out pages:

 

 

These are examples of our advertising providers and this is not an exhaustive list. In addition, we are not responsible for the effectiveness of any advertising provider's opt out mechanisms.

 

After you opt-out, you will still see advertisements, but they may not be as relevant to you.

 

 

Mobile Settings:

You may manage the collection of information for interest-based advertising purposes in mobile apps via the device's settings, including managing the collection of location data. To opt out of mobile ad tracking from Nielsen or other third parties, you can do so by selecting the "Limit Ad Tracking" (for iOS devices) or "Opt out of Ads Personalization" (for Android devices) options in your device settings.

 

Connected Devices: For connected devices, such as smart TVs or streaming devices, you should review the device's settings and select the option that allows you to disable automatic content recognition or ad tracking. Typically, to opt out, such devices require you to select options like "limit ad tracking" or to disable options such as "interest-based advertising," "interactive TV," or "smart interactivity". These settings vary by device type.

 

Cross-Device Tracking: If you would like to opt-out of our browser-based cross-device tracking for advertising purposes, you may do so by using the various methods described above. You must opt out separately on each device and each browser that you use. For more information about cross-device matching please visit: the Network Advertising Initiative, or the Digital Advertising Alliance. If you opt out of cross-device tracking for advertising purposes, we may still conduct cross-device tracking for other purposes, such as analytics.

 

Consequences of Deactivation of all Cookies:

If you disable or remove Cookies, some parts of the Services may not function properly. Information may still be collected and used for other purposes, such as research, online services analytics or internal operations, and to remember your opt-out preferences.

 

 

3. CONTACT US

 

  • For inquiries in relation to this Cookies Notice please contact us at privacy@Paw.com.com or Paw.com, ATTN: Legal Department, Treat a Dog, LLC (D/B/A Paw.com), 701 N. Andrews Ave.

Fort Lauderdale, FL 33311.

 

 

4. CHANGES TO THIS NOTICE

 

This Notice may be revised occasionally and in accordance with legal requirements. Please revisit this Cookie Notice regularly to stay informed about our and our analytic and advertising providers and associates' use of Cookies.

OUR BRAND

Was Treat A Dog acquired by Paw.com?

In 2019, we rebranded our company from Treat A Dog to Paw.com. At Paw.com, we'll continue to listen to your feedback and create new and innovative products that improve the quality of life for pets and pet parents!

OUR PRODUCTS

What size dog bed should I get?

The size of the dog bed you need will depend on the length of your dog. The best way to determine the right size is to measure your dog from the tip of the nose to the base of the tail; this is the minimum length the bed needs for your dog to stretch out.

Our beds also have a size guide on their product pages that can give additional information on bed sizing.

I already have a bed. Do you sell just the covers?

We sell dog bed replacement covers separately for some of our memory foam dog beds. Please make sure to purchase the same size and style cover as your bed. If you have any questions about the bed size you ordered, please send an email to support@paw.com with your order#.

What are the benefits of a memory foam dog bed?

An orthopedic memory foam bed offers a number of benefits to senior dogs or dogs with arthritis or hip dysplasia. These include additional support for the dog’s joints and muscles, along with improved weight distribution when your dog is resting. It’s also great for puppies, providing support from the start to help prevent future ailments from developing.

Is an orthopedic bed only good for senior dogs?

An orthopedic memory foam bed is great for dogs of all ages! For big dogs and breeds prone to hip dysplasia or joint problems later in life, it’s recommended to provide them with full support from a young age to prolong joint health.

Are your beds orthopedic or memory foam?

Both! Orthopedic means that the bed or mattress is designed to support the bones and joints, and to alleviate pain. Our memory foam pet beds are considered orthopedic as the pressure-relieving memory foam base will help support a dog's bones and joints.

How thick is the memory foam in the PupRug™ Collection?

Our PupRug™ Beds, including the PupRug™ Faux Fur Orthopedic Beds, PupRug™ Runners, and PupRug™ Faux Animal Print Beds have a memory foam base that measures approximately 2 inches thick.

Why does my product say Treat A Dog?

In 2019, we started rebranding our company from Treat A Dog to Paw.com. Our award-winning PupRug™ and popular PupProtector™ product lines, which were previously under the Treat A Dog brand name at www.treatadog.com are now being sold and will continue to be sold at www.paw.com. At Paw.com, we'll continue to introduce new and innovative products that make you as happy as they make your furry family members!

Do you use real fur in any of your products?

No. The fur you see on many of our items is a synthetic, ultra-soft faux fur fabric. 

What happens if my faux fur bed or blanket gets matted?

Brush and fluff up the faux fur using a pet care brush with widely spaced metal bristles – this kind of brush is called a slicker brush. Brush and fluff carefully so you don't damage the faux fur's fabric.

Do the faux fur rugs and blankets shed?

Shedding may occur and is normal with faux fur products, especially in the beginning, but after a few days, the shedding should stop as the loose fibers have been discarded. Washing the faux fur covers of the bed and the faux fur blankets on cold wash delicate cycle should help the faux fur to stop shedding.

Do you have a guarantee on your memory foam beds?

We offer a ten-year guarantee against flattening for all of our memory foam mattresses. If you experience any flattening of the bed foam within that time, please send a photo to support@paw.com with a photo of the flattened foam for quality assurance purposes.

PAYMENT OPTIONS

How does 'Pay in 4 Installments with Klarna' work?

Klarna is a payment method that allows you to spread the cost of your purchase over 4 equal installments. Payment one is taken when you place the order, the next three payments are charged every 2 weeks. Just enter the credit card details of your choice and make automatic payments every 2 weeks. No credit checks, and no interest fees when you pay on time. 

Payment reminders will be sent from Klarna 2 days before each payment is taken. Payments can't be made early, and scheduled payment dates can't be changed. 

If you return any items on your order, your Klarna statement will be updated accordingly.

If you’ve returned your whole order, then your invoice will be adjusted, and you'll receive a refund from Klarna within 10 business days for all payments you have made.

Your refund will be issued back to your original payment method. If you haven't paid all of your installments, then the rest of your payments will be cancelled.

If you have returned some of your items, then your invoice will be adjusted to reflect what you have returned. Any returns will reduce the outstanding balance from the last installment which may get rid of an installment or reduce the installment costs.

What payment methods can I use to pay for my order?

You can use any of the payment methods listed below to pay for your order:

Visa, Mastercard, American Express, Discover, PayPal, Amazon Pay, Klarna 

SHIPPING

How do you ship?

We use UPS, USPS or DHL to get our products to your door. Please make sure to input the correct address when completing your order.

When will my order ship?

Orders are typically processed within within 48 hours.

Due to unusually high amount of orders, our current delivery times may be a bit longer than normal. We appreciate your patience and are doing our best to ship all orders as soon as possible. 

Is shipping free?

Shipping is free for Silver and Gold Paw V.I.P.P. (Very Important Pet Parent members).

RETURNS

Do you accept returns?

Read our full return policy.